Case Studies / Success Stories

Case Studies / Success Stories

Success Stories

CASE STUDY - 01

The word study is written on dice on a wooden table.

Client Overview

A leading multinationaltechnology firm approached Mackenzie Jones during a critical expansion into the GCC region. With plans to establish offices in the UAE, Saudi Arabia, and Qatar,the clientrequired a partner who could provide:


  • Expertinsightinto the regionaltalent market.
  • A swift, efficientrecruitment process to meettight deadlines.
  • High-quality candidates who aligned with theirinnovative culture.

The Challenge

The client needed to hire 25 key positions across three countries in just 6 months. Roles included senior

management, technical experts, and sales professionals. Challenges included:

Our Approach

Mackenzie Jones implemented a strategic, multi-step recruitment plan tailored to the client’s needs:

In-Depth Consultation: We worked closely with the client to understand their goals, company culture, and specific requirements for each role.

A computer monitor with a magnifying glass and a graph on it.
AI-DrivenSourcing

Leveraging advanced recruitmenttechnology, we quickly identified and screened top candidates from our extensive regional network.

A black and white icon of a computer network with a cloud and servers.
Localized Expertise

Our consultants provided insights into national labor laws, market expectations, and

salary benchmarks for each country.

A black and white drawing of a shield and arrows in a circle.
Comprehensive Screening

 Each candidate underwentrigorous interviews,technical assessments, and cultural fit evaluations.

A black and white icon of two people and a briefcase.
 Ongoing Collaboration

 Weekly progress reports and open communication ensured the clientremained

informed and involved throughoutthe process.

A computer monitor with a magnifying glass and a graph on it.
AI-DrivenSourcing

Leveraging advanced recruitmenttechnology, we quickly identified and screened top candidates from our extensive regional network.

A black and white icon of a computer network with a cloud and servers.
Localized Expertise

Our consultants provided insights into national labor laws, market expectations, and

salary benchmarks for each country.

A black and white drawing of a shield and arrows in a circle.
Comprehensive Screening

 Each candidate underwentrigorous interviews,technical assessments, and cultural fit evaluations.

A black and white icon of two people and a briefcase.
 Ongoing Collaboration

 Weekly progress reports and open communication ensured the clientremained

informed and involved throughoutthe process.

A person is holding a pen over a graph on a piece of paper.

The Results

Ourtailored approach delivered exceptional outcomes

  • Exceeding Expectations

    All 25 positions were filled within the 6-month deadline, with many hires finalized ahead of schedule.

  • Quality Hires

    90% ofthe selected candidates exceeded performance expectations within theirfirst year.


  • Nationalization Goals Met

    We successfully placed qualified Saudi and Qatari nationals in compliance with local hiring policies.


  • Cultural Alignment

    The clientreported a 95% retention rate in the first 18 months, citing strong alignment

    with company values and culture.

Client Feedback

"Mackenzie Jones played a critical role in the success of our expansion into the GCC. Their deep regional expertise, cutting-edge technology, and dedication to quality made all the difference. They didn’t just fill roles —they found the right people who have driven our growth and innovation in the region. We couldn’t have achieved this without them."

CASE STUDY - 02

An open book with a pair of glasses on top of it

Client Overview

A renowned global hospitality group, preparing to launch a new luxury resortin Oman, partnered with Mackenzie Jones to recruit 50 mid-to-senior-level professionals across departments, including operations, marketing, finance, and guest services. The resort's opening was scheduled for just 5 months away, leaving little room for error in recruitment.

The Challenge

The clientfaced multiple obstacles

Our Approach

Mackenzie Jones devised a targeted recruitment strategy that blended globalreach with local market expertise

A computer monitor with a graph on it and a magnifying glass.
Custom Role Analysis

We partnered with department heads to define job descriptions, key competencies, and performance expectations for each role.

A black and white drawing of a globe with a magnifying glass in it.
 Global Talent Search

Leveraging ourinternational network, we sourced candidates with relevant experience in high-end resorts across Europe,the Middle East, and Asia.

A black and white drawing of a laptop with a light bulb on the screen.
Localized Recruitment Campaigns

To attract Omanitalentforjunior and supervisory roles, we launched region-specific advertising and partnered with local institutions.

A black and white icon of a computer monitor on a white background.
Behavioral and Technical Screening

A multi-stage assessment process ensured candidates possessed the technical skills and interpersonal qualities required forluxury hospitality.

A black and white drawing of a person shaking hands in a light bulb.
 Onboarding Support

Ourteam worked with the clientto streamline onboarding, ensuring new hires were ready to hitthe ground running.

A person is holding a pen next to a notebook and a laptop.

The Results

Our collaborative and strategic approach delivered outstanding results:

  • Speedy Completion

    All 50 positions were filled within 5 months, ahead of the resort’s opening.

  • Exceptional Talent

    Candidates brought diverse expertise, with 60% possessing prior experience in luxury resorts and 40% drawn from top-tier local talent pools.


  • Local Engagement

    13 Omani nationals were successfully hired, aligning with the government’s nationalization targets and enriching the resort’s cultural connection to the region.

  • Seamless Integration

    A structured onboarding plan facilitated a smooth transition, with the client reporting a 100% operational readiness rate on the resort’s opening day.

Client Feedback

"We were impressed by Mackenzie Jones’ ability to balance urgency with quality. Theirteam understood the unique demands of luxury hospitality and delivered candidates who exceeded our expectations. The resort opened on time, staffed with a team that embodies our brand values and service excellence. This partnership set a new benchmark forrecruitment success."